Network Services in Kenya

support team

Jofar Systems Ltd delivers hassle-free IT support services and strategic planning for SME companies in Kenya. Our friendly IT support engineers will manage every aspect of your network, reacting to the daily IT problems that threaten to disrupt productivity and advising on new solutions, which can save money and improve your bottom line.

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Network design and configuration is essential to the smooth operation of your business, but many SME businesses have no in-house IT manager.

That’s why Jofar Systems offers network services for SME businesses located in Kenya, providing expert advice and guidance, as well as on-going IT support, to keep networks fully operational.

Your office network configuration is made up using servers, PC hardware, routers, cabling, switches and wireless access points. If any part becomes broken, or wrongly configured, you could begin experiencing problems such as slow internet connectivity, or worse still, risk compromising the security of your data.

Jofar Systems clients do not need to worry about such technical complications because we proactively monitor all critical hardware to identify small problems which could escalate into more serious ones.

Our friendly engineers also review the performance of all network hardware using a simple red-amber-green traffic light system and feed this back to business owners at regular intervals.

Trust Jofar Systems to manage your small office network configuration

  • Jofar Systems will investigate performance problems with your current network and recommend solutions to overcome them.
  • If there are serious problems on your network, we can design and install an entirely new system to form the base of your IT infrastructure.
  • Once a stable network has been established, reviewing and maintaining it is essential.
  • We understand the impact of downtime. That’s why we actively monitor all of our customers’ critical systems and ensure they are notified in advance of any potential problems.

CASE STUDY:NORTH KIVU PROVINCIAL HEADQUARTERS, GOMA DEMOCRATIC REPUBLIC OF CONGO

WIRELESS LAN DESIGN, IP CAMERAS INSTALLATION & JERP

{slider The Challenge}This is the headquarters of North Kivu province in Goma, Democratic Republic of Congo. The goverment needed to interconnect all employees in its six administration blocks into one network. This was for the sake of accessing customized Jofar Enterprise resource planning (JERP) and other network resources such internet, printers etc. Due to increase in theft cases and for the sake of monitoring employees the goverment also needed all the six blocks to be under CCTV cameras surveillance. All the cameras was to be accessed centrally in the main block. The last block is almost half a mile (800m) from the main block. The server and main datacenter was to be located in the first block.{slider The Solution}

 Jofar Systems solution was to interconnect all the six blocks with main block (main office) acting as the control room. The blocks were connected using shielded pair cable. Each block had a switch from which it connected to the next block. Due to short project timeline Jofar Systems implemented a hybrid network of LAN and WLAN. The network video recorders were also connected each switch in each block. The video feed would be accessed over the network on 43" TV screen in the main block. By the end of one week Jofar Systems had achieved end to end connectivity. All the cameras could be accessed centrally and all the users could access network resources from wherever they were in the compound. For ease of network management and security VLANs and use MAC addresses was implemented. Only machines that had been documented could access the network. And employees could only access network resources based on their user group as per VLAN.

{slider The Outcome}

 Before Jofar Systems Implemented this solution, the best the other IT solutions providers could do was to make a haphazard wireless connections which could not even cover the whole blocks. The end result was frustrations from the employees. Jonathan Kasereka, the IT manager commnented "With this solution we can control resources from one point. Users are divided into their appropriate groups and we don;t have cases of some user hogging bandwidth at the expense of the most deserving users. Now we can easily manage our employees on the network, monitor all the blocks using the cameras and thus reduce on costs

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